Do you carry the new Parabolic (shaped) skis?
Yes, all of the skis at every one of our stores are shaped, even in our beginner and children’s packages. The benefits you gain on shaped skis are so significant and we want you to enjoy your skiing vacation to its fullest. Shaped skis are easier to learn on, easier to improve your abilities and far easier on your legs. Due to their construction and width you get the same stability on the snow with a shorter shaped ski as you would with the old straight skis so you can use shorter lengths than you used to. Since they are so much better it makes sense to offer you the gear to help you have more fun.
How do I know which package to rent?
Our Sport package is intended for first time skiers or people who don’t feel comfortable on runs above a Green classification. These skis have a softer flex than our other packages so they absorb bumps and other shocks better, so you don’t feel like you are getting knocked around, thereby increasing your comfort level on the hill. Performance skis are for those who are beginning to ski faster and want to ski Green runs more aggressively or move up to the Blue and Black runs and require a better piece of equipment. You will be able to advance your skills far more quickly as the edges will stay in contact with the snow as you improve. Our All Mountain Skis are last years top-of-the-line demo skis, but without paying the cost of 2010 demos. Demo skis are the best money can buy. Meant for the advancing intermediate to expert skiers, and including a more technical boot, these skis are extremely versatile and will help you take giant leaps with your skiing ability. You will be amazed at how well you ski all of the different terrain and snow conditions.
Our Snowboard package is an all-mountain Freeride board that beginners to advanced intermediates will enjoy. These boards are meant for pretty much anybody and can be taken anywhere you want to go out on the mountain. Demo snowboards, like our Demo skis, are the best of the best. If you are a good snowboarder but want to be great on any terrain and every condition, this is the board for you.
The Children’s skis and boards are meant for the youngsters in your clan. Much shorter and lighter than our adult packages, yet equally great quality, your children will be able to keep up with you on their own equipment. To qualify for the child’s skis they must wear a shoe that is size 6 or smaller and weigh less than 90 pounds. Children’s boards require a size 6 or smaller shoe and they must be 5 feet tall or shorter.
What length should I rent?
Shaped skis allow you to use shorter lengths than you may be used to. An intermediate skier that is 5’10” would likely use a shaped ski that is 170cm in length. If you are not very familiar with the proper size for the members of your party you can just leave that field blank and we can go by your height and skier ability and determine the perfect size for everyone.
Do you offer damage protection?
Yes. A Damage Waiver is available for $2/day. This covers damage caused during normal skiing such as scratches and core shots, broken boots or poles. Even during good snow years you can incur damage due to rocks that are not completely covered. The Damage Waiver can easily save you $40 plus if you do happen to cause damage to the equipment. The damage waiver does NOT cover loss or theft of the equipment while it is in your possession and does not cover extensive damage that is considered by us to be negligence or abuse or skiing across the road or into the parking lot.
Do you rent helmets?
Yes, all of our store locations rent both children and adult helmets. They are available for $8/day. Keep in mind that, even if you are a great skier, there are many people on the hill who are not. Skier to skier contact is the number one cause of injuries on the hill and a helmet can save you from a significant injury. You can add a helmet to your online equipment reservation.
Do your stores rent clothing?
We do not offer rental clothing in our Park City store, but our locations in Breckenridge and Keystone offer rental clothing
Where can I pick up my equipment?
All skis and snowboards can be picked up at our main check-in location at 1245 Deer Valley Dr. In-room fitting is available at an additional cost.
If we arrive the day before we are going to be skiing, can we pick up our skis early?
We encourage you to come in after 3pm the day before you will actually be on the hill. Due to ski lessons starting so early and the tendency for the stores to be more crowded in the morning, you may have a difficulty getting your gear and making it on time for those lessons. Plus it makes it so much more pleasant for you that day to get out to the mountain without being rushed. There is no charge to pick up after 3pm the day before. When you make your reservation please note on the form that your pick-up day will be the prior day to when you will actually begin skiing.
Can I exchange my equipment if I have any problems?
Yes. We want you to be completely satisfied so you may return your equipment in order to get the right gear. With the older straight skis you needed to be a much better skier to handle the higher performance equipment. But with the shaped skis you will be surprised at how well you will be able to handle a more aggressive ski and how much better you will be able to tackle the mountain. So you can also trade up to a higher level of equipment as your skills improve and just pay the difference in rates when you swap. If you ski a few runs and your gear does not feel good or right for you come back in and we will work on the problem. You want to do this sooner rather than later. Typically we find that it is a small problem and easy fix. Please don’t stay out on the hill and let the problem get worse. We are here to help and we want to make absolutely sure that we give you the best service that we can.
What if I return my equipment early?
Sorry, we do not give refunds for early returns. We strongly suggest that you book your gear for the minimum number of days that you know you will be skiing. You can always add days when you are sure you are going to continue.
Can I reserve a specific ski or snowboard?
We are unable to guarantee a particular brand or model ski or snowboard. We do guarantee that you will receive great equipment in the package that you requested.
I would like to try snowboarding. Is it hard to learn? Can I exchange my skis for a board?
Absolutely! Snowboarding is a lot of fun but can be challenging in the beginning. A lesson with a professional instructor will help you get through the hard part quickly and the learning curve is extremely short. You can trade your skis for a board but there may be a price adjustment.
What if I have my own boots?
Select N/B as your boot size on the reservation form and the difference of $3/day will be deducted from your total.
Do you have really small and really large sized ski and snowboard boots?
We carry the smallest ski boots made and snowboard boots down to a size 1. Our ski boots go up to a size 17, boots for strap-in snowboard bindings go up to size 15 and step-in snowboard boots up to size 13, all the largest in the industry.
Do you offer strap and step-in snowboard bindings?
Due to the superior performance provided by strap snowboard bindings, the majority of our guests rent those but we do offer the option of step-in bindings as well at all of our locations. You can make that decision when you are being fit at the store.
When should I make my reservation?
In order to make sure that you get the equipment you want it is recommended that you make your reservation as early as possible.
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